How miscommunication happens and how to avoid it.- PE#4-

Have you ever talked with a friend about a problem, only to realize that he just doesn’t seem to grasp why the issue is so important to you? Have you ever presented an idea to a group, and it’s met with utter confusion? What’s going on here? Katherine Hampsten describes miscommunication and how to prevent it.

Miscommunication can bring confussion, animosity, and misunderstanding between people who are exchanging ideas.

In this interesting video, Hampsten proposes that if we know the elements of communication, we can prevent miscommunication.

She assures that if we become active listeners, capable to "read" verbal and non- verbal feedback from others; if we give the same importance to understand others that to be understood; and we become aware that we all have our own ways of seeing the world, miscommunication can be avoided.